OUR STORE

VISIT PARTY & BALLOON STORE
KYRENİA / CYPRUS

Main Street, City Center
Kyrenia, Cyprus

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I contact you?

Our customer service team are available;

Monday - Friday 9am-5pm

Saturday 9am - 1pm

You are able to visit contact us and we’ll see how we can help. We will respond to all enquiries by email within 24 hours.

Do I need to have an account to place an order?

No, you don’t need to create an account to place an order, you can just fill in the details on the checkout page.

Wondering about the benefits of creating an account? Creating an account allows you to save your details, so shopping with us in the future is faster and easier. You can also track the status of your order, and we’ll send you exclusive offers every now and then, too.

Your details are safe with us and we don't pass them on to any third party marketeers.

How can I return an item?

We are sorry to hear you would like to return an item from your order. We are only able to accept items that are non-personalised and still within their original packaging.

Please enclose a note stating your order number and the reason for returning. Upon receipt of the product, we will provide you with a refund for the returns item/s and provide you with a confirmation email.

How can I pay my orders?

We are able to accept major providers. You have 5 options at the checkout to complete your payment;

Worldpay / Paypal / Apple Pay / Google Pay / American Express

Who will be delivering my parcel?

Your order will be delivered by Local Parcel Services on a tracked service.

To view the delivery services we currently have available please Click Here.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS